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Oferta de Trabajo (HP - Galway)

1/12/2011 11:47:49 AM

Roberto

274 posts

Oferta de Trabajo (HP - Galway)

Bueno... cambio de curro y me han pedido que les ayude a buscar alguien que me sustituya... el 14 de febrero termino, por lo que quieren que se incorpore alguien lo antes posible. Esta oferta será publica en breve... tomarlo como una ventaja...
Si a alguien le interesa... que me mande el CV a robertom@hp.com

- RESPONSIBILITIES
The prime tasks for the Customer Service Desk Agent are:-

•    Provide support to SLMS customers in Germany Austria and Switzerland. The successful candidate will also be required to provide backup support for SLMS customers in other countries.
•    Resolve customer and Sales Office queries (pricing, licensing, order, fulfilment, invoicing). Logging of all queries in query database to ensure 100% traceability of queries.
•    Processing of orders received from both Sales Office and end customers.
•    Participate in customer visits.
•    Manage customer reporting.
•    Manage daily activity workload to ensure Service Level Agreement (SLA) commitment to customers and SLMS business sponsors are consistently achieved.
•    Any other duties as required.

- COMPETENCIES, EXPERIENCE & EDUCATION
•    Customer Service experience
•    3rd level qualification desirable
•    Excellent Communication and Interpersonal skills
•    Professional attitude with strong ethic.
•    Fluency in English and Spanish(spoken and written)
•    Fluency in another European language desirable
•    Excellent PC skills (Win/Win NT, Excel, Word, Powerpoint
•    Attention to detail and accuracy
•    Ability to manage multiple tasks simultaneously
•    Ability to manage multiple tasks simultaneously

PD... otra compañera se va... pero el que la sustitya tiene que hablar alemán....

suerte a todos

Si aquel que dice ser tu mejor amigo te clava un puñal por las espalda... debes desconfiar de su amistad (Les Luthiers)

1/24/2011 9:43:11 AM

Roberto

274 posts

Re: Oferta de Trabajo (HP - Galway)

Bueno... pues ya no se admiten mas CV's empieza el proceso de seleccion... suerte.

Si aquel que dice ser tu mejor amigo te clava un puñal por las espalda... debes desconfiar de su amistad (Les Luthiers)

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